Introduction
Web South regards customer privacy as an important part of our relationship with our customers.
The following privacy policy applies to all Web South users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Luke Herriman at 088 1200 540, see our Contact page for more info
Collection of Information
In order to use the Web South website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including names, email, addresses and phone numbers. In order to perform services Web South may also require passwords and other access keys.
Any information collected by Web South is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website or by telephone or in person.
Use of Collection Information
Any details collected from Web South customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. We never permanently store complete Credit Card details.
Web South will store information securely as long as is necessary to carry that information for service, accounting and taxation purposes required by the Australian regulators.
Data Security
Onsite data is pass-worded and secured in secured office areas with firewall and virus protection.
Offsite Data Storage is password encrypted and secured.
Online Data is secured by professional services, with various technology to protect thier customers, and access only by Web South and agents with strong passwords.
If you have any questions about security on our Website, you can email us on our Contact Us web form.
Access to Collected Information
If any of the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to correct this information or, if necessary, we will discuss alternative action with you.
If you no longer desire our service, you may ask to correct, update, delete or deactivate that service by emailing us at the Web South Contact Us web form.
Web South does not deal with EU Customers.
Please note that we will validate the authenticity of any request to update, change or delete your information.
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as Name, Email, and Postal address) and financial information (such as Credit Card number, Expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
Web South uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails and newsletters if you opt-in to these services. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at the Web South Contact Us web form or by using the appropriate automated method to be removed where included in some communications such as newsletters.
Currently Web South use the MailChimp email service for newsletters. You should be able to remove from the mailing list from a link at the bottom of any newsletter.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Third Parties
Web South may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Web South does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website, social media or business.
Links
Links on the Web South site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of the Web South website.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
This Privacy Policy may change without prior notice, we will post a notice on the home page under news items of changes.
E & OE.
Ver 1.02 – 12/08/2022 (Updated Ownership)
Ver 1.01 – 21/05/2018